How To: Fix Windows Stop Error Code 0×00000024 Or NTFS_FILE_SYSTEM
When you run Windows Vista or Windows XP, you may receive either of the following error messages with a Blue Screen of Death(BSOD):
This Windows stop error 0×00000024 Or NTFS_FILE_SYSTEM can occur if a problem occurred within the Ntfs.sys file. The Ntfs.sys file is the driver file that enables your computer to read and write to NTFS partitions. Damage in the NTFS file system, damaged portions of your hard disk, or damaged SCSI or IDE drivers can also cause this issue.A similar Stop message, 0×23, exists for the file allocation table (FAT16 or FAT32) file systems.The stop error 0×00000024 Or NTFS_FILE_SYSTEM may occur if the amount of non-paged pool memory on the PC goes down. To resolve the error in this case, you may need to add more memory (RAM) to the PC to increase the amount of non-paged pool memory that is available to the kernel.
Malfunctioning SCSI and Advanced Technology Attachment (ATA) hardware or drivers can also adversely affect the system’s ability to read and write to disk, causing errors. If using SCSI hard disks, check for cabling and termination problems between the SCSI controller and the disks. Periodically check Event Viewer for error messages related to SCSI or FASTFAT in the System log or Autochk in the Application log. Verify that the tools you use to continually monitor your system, such as virus scanners, backup programs, or disk defragmenters are compatible with Windows Vista or with XP. Some disks and adapters come packaged with diagnostic software that you can use to run hardware tests.
To test hard disk or volume integrity:
- In the Run dialog box, in the Open box type:
- Start the Chkdsk tool, which detects and attempts to resolve file system structural corruption. At the command prompt type:
chkdsk drive: /f
Note: If your system is currently using the volume you are trying to check, you may receive a message prompt to ask whether you would like to delay the disk error checking until the PC is restarted. If you say yes, the disk checking will be done the next time you start your system. In case the error prevents you from starting the computer, you must try to use the Recovery Console or the Safe Mode to check the disks.
To check for errors on a local disk, follow these steps:
- Open the My Computer window, right-click the icon belonging to the drive you want to check, and then choose Properties.
- On the Tools tab, click the Check Now button.
- In the Check Disk dialog box select the following options.
Automatically Fix File System Errors
Scan For And Attempt Recovery Of Bad Sectors
- Click the Start button to begin the disk checking process. The green progress bar provides feedback as the error-checking tool goes through several phases.
If you selected the Automatically Fix File System Errors option on a drive that currently has open files, Windows is unable to run the utility immediately. In that case, you see a dialog box.Click Yes to schedule the disk check to run the next time you start your computer. Now Reboot. The disk check occurs during the character-mode startup phase of Windows; during this period your computer is not available for you to perform any other tasks. When your computer restarts, Windows notifies you that it’s about to perform a scheduled disk check; by default, you have 10 seconds to cancel the operation and boot normally instead.
After the Check Disk utility completes its operation, it reports its results. If the disk check turns up no errors, you see a Disk Check Complete dialog box. If the Check Disk utility uncovers any errors, it writes a message to the Event log and displays a dialog box listing the errors it found and the repairs it made.
Caution:Although the Check Disk utility is a useful tool and sometimes a lifesaver, it can cause you headaches if used indiscriminately. Once started, the Check Disk operation cannot be stopped except by pressing your computer’s power switch. On very large drives (60 GB and larger), the full disk check can takes hours to complete.